Job title: Showroom Sales/Admin Executive Reports to: Sales Manager Based at: Design Centre, Chelsea Harbour with cover at Pimlico Road
We are looking for a highly-organised, self-starter to join our luxury showroom team as a Sales/Admin Executive. Due to the luxury nature of the brand, the ideal candidate will be responsible for the upkeep and daily curation of the showroom, ensuring it is beautifully presented and ready to welcome clients.
The ideal candidate will have a friendly, approachable attitude whilst showcasing exceptional communication skills and the ability to take initiative to identify and develop new business opportunities.
This role, based predominantly in our Chelsea Harbour showroom, with cover at our Pimlico Road location, involves tending to walk-in clients, handling enquiries and processing orders. This role requires a high level of knowledge and understanding of our full product catalogue, as well as the unique processes behind the creation of our made-to-order designs in order to successfully deliver the bespoke, luxury experience expected by our clients.
With career progression opportunities and in-house training on client outreach and relationship development, this role is ideal for someone who has a passion for interior design and is looking to expand their knowledge of sales and client relations. We offer a host of benefits to maximise reward for our employees, including but not limited to, personal access to Pirkx, a cycle-to-work scheme, company events and opportunities for funded training in your desired field.
Provide a luxury Client experience for Showroom visitors
Manage incoming enquiries and provide excellent support to our Clients through extensive product knowledge
Identify and develop new business opportunities within specified territory
Actively contribute to overall company target by taking initiative to reach and exceed individual targets
Generate quotes and orders and follow-ups as per the sales process
Report to management weekly on targets, opportunities and risks
Maintain the luxury Showroom experience through daily upkeep
Represent and uphold the company name and ethos by providing a positive customer service
Report to management on Showroom ideas
Provide sales administrative support – phone calls, emails, Showroom stock list and other admin-related tasks
Support and host sales activities such as Client meetings, company and industry events
As part of the Edward Alexander Group, you are expected to maintain productive relationships with the other brands that make up the Edward Alexander Group, sharing knowledge and best practices where appropriate.