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Showroom Sales Administrator

Job title: Showroom Sales/Admin Executive
Reports to: Sales Manager
Based at: Design Centre, Chelsea Harbour with cover at Pimlico Road

We are looking for a highly-organised, self-starter to join our luxury showroom team as a Sales/Admin Executive. Due to the luxury nature of the brand, the ideal candidate will be responsible for the upkeep and daily curation of the showroom, ensuring it is beautifully presented and ready to
welcome clients.

The ideal candidate will have a friendly, approachable attitude whilst showcasing exceptional communication skills and the ability to take initiative to identify and develop new business opportunities.

This role, based predominantly in our Chelsea Harbour showroom, with cover at our Pimlico Road location, involves tending to walk-in clients, handling enquiries and processing orders. This role requires a high level of knowledge and understanding of our full product catalogue, as well as the
unique processes behind the creation of our made-to-order designs in order to successfully deliver the bespoke, luxury experience expected by our clients.

With career progression opportunities and in-house training on client outreach and relationship development, this role is ideal for someone who has a passion for interior design and is looking to expand their knowledge of sales and client relations. We offer a host of benefits to maximise reward
for our employees, including but not limited to, personal access to Pirkx, a cycle-to-work scheme, company events and opportunities for funded training in your desired field.

Application deadline: 15th September 2022

  • Provide a luxury Client experience for Showroom visitors
  • Manage incoming enquiries and provide excellent support to our Clients through extensive product knowledge 
  • Identify and develop new business opportunities within specified territory
  • Actively contribute to overall company target by taking initiative to reach and exceed individual targets 
  • Generate quotes and orders and follow-ups as per the sales process 
  • Report to management weekly on targets, opportunities and risks
  • Maintain the luxury Showroom experience through daily upkeep 
  • Represent and uphold the company name and ethos by providing a positive customer service 
  • Report to management on Showroom ideas 
  • Provide sales administrative support – phone calls, emails, Showroom stock list and other admin-related tasks 
  • Support and host sales activities such as Client meetings, company and industry events 

As part of the Edward Alexander Group, you are expected to maintain productive relationships with the other brands that make up the Edward Alexander Group, sharing knowledge and best practices where appropriate.

  • Proven experience using a sales CRM system
  • Proven sales experience
  • An understanding and interest in the Interior Design industry
  • Ability to be both a strong team player and efficiently work independently as required
  • Deliver a sales focussed and proactive approach with a positive attitude
  • Strong organisational skills with a high level of attention to detail
  • Adaptability in a fast-paced environment with the ability to manage a number of projects at the same time under pressure
  • Ability to prioritise own workload
  • Strong communication skills
  • High-level competency with Microsoft word, Excel, Google mail, CRM
  • Passion for customer service and forming strong client relationships

To apply

If you or someone you know may be interested, please send your CV to hr@collierwebb.com.